Falcon's Crest Terms and Conditions


These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our website or any of our applications through whatever platform (hereafter collectively referred to as the "website") and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).

AVAILABILITY

All rooms offered by the Estate are subject to availability and the discretion of the Estate Management. Priority will be given to rooms that were paid for at the moment of reservation.

RESERVATION

For reservations made through our website (www.falconscrest-cyprus.com), the Guest must provide, amongst other things, a valid e-mail address on the reservation form. The Estate takes no responsibility for the consequences of any incorrect information submitted by the Guest.

Once the electronic payment has been verified, the Estate automatically sends a confirmation e-mail to the Guest, which must be retained for check-in purposes. Reservations are not final until the confirmation e-mail has been sent.

CHECK IN / CHECK OUT

Guests must present a valid personal ID or Passport when checking in. Villas are made available to Guests as from 10.00. Guests can check out any time on the day of departure.

CANCELLATION

In order to guarantee reservations we must receive a completed credit card charge authorization form for the total amount. Cancellations are subject to a full charge.

PAYMENTS

The Estate accepts payments in cash, by transfer or by credit card. Our fares announced are based in Great British Pound converted to Turkish Liras by using the rate of exchange of the day. The amount appearing on your credit card statement may vary and be higher due to the rate of exchange that your bank will be using. Therefore Falcon's Crest is not responsible of such a difference which might occur. Credit cards accepted: Visa, MasterCard, BCA, JCB, Diners Club. (2% commission charge). Charges are made in local currency TL. Exchange rates may change between banks and country.

GUEST RESPONSIBILITIES

The Guest shall be liable for damage caused by his act, omission or negligence. If the damage is discovered after the Guest has left, the Estate reserves the right to charge the Guest's credit card with, or to send an invoice for, the amount required to repair any such damage.

FORCE MAJEURE

The Estate is not liable and shall not owe any compensation or damages if it is unable to fulfil its contractual obligations due to force majeure, or if the Guest suffers damage as a result of a force majeure event. For the purposes of this clause, "force majeure" shall mean all facts and circumstances which the Estate could not reasonably foresee or prevent, such as, for example, natural or nuclear disaster, war or the threat of war, terrorist activities or the threat thereof, strikes, civil unrest, floods, fires, earthquakes etc etc.

PERSONAL DATA

For all information regarding the treatment of personal data, the Guest is referred to the Hotel's Privacy Policy, which constitutes an integral part of these general conditions.

APPLICABLE LAW AND JURISDICTION

These general conditions are governed by TRNC law. The Estate and Guest submit to the exclusive jurisdiction of the courts of TRNC, to settle any dispute which may arise out of or in connection with these general conditions.



RESERVATION TERMS AND CONDITIONS FOR ONLINE BOOKINGS

1. Reservation information

A payment gateway is operational on this website. Therefore any credit card details supplied will be charged instantly, should the transaction be successful the reservation will be confirmed and the deposit posted onto your reservation.

All major credit cards will be accepted.

Credit Card - the credit card details supplied with each reservation will be billed immediately as specified. All other extras will be settled by each guest on their departure.

The card used to make a reservation will not be required to be presented at the time of check in. All incidentals will be paid for by the guest on their departure.

Comments and queries with regard to payments should be emailed with full detail to the relevant hotel concerned with the booking.

You agree that this transaction constitutes an electronic transaction as defined in the Electronic Communications and Transactions Act 2002 (as amended) and that a binding agreement has been concluded between Alex Domini owner of Falcon's Crest and you in terms of which you authorise Alex Domini at which a reservation has been made to deduct from, or to debit, the credit card the amount owing for services rendered or to be rendered and that your written signature shall not be required for authorisation purposes.

All accommodation provided in terms of any reservation made on this website will be subject to the standard Falcon's Crest terms and conditions of residence of the Falcon's Crest concerned. By clicking the "Payment " button, you signify and accept all terms and conditions contained in this website.

2. Rate information and availability

Rates on offer on this site are only available in respect of online bookings.

Rates are subject to availability, possible fluctuations over special events or peak periods and are subject to review. Rates indicated for a "double per person sharing" are based on two persons sharing a room and are charged per person sharing per night unless otherwise stated.

Rates are for accommodation only, and are inclusive of TAX

You will be charged for the accommodation for the original reservation that is processed online at the time of making the reservation. Any amendments to the original reservation resulting in changes to your accommodation.

Certain special promotions carry their own rates and terms and conditions, which apply accordingly.

3. Confirmation of reservations

If a transaction is authorised by the bank you will receive on screen confirmation of your reservation.

Should the transaction be declined by the bank, you will receive notification of this on screen and no reservation will be held for you at the hotel.

On confirmation of a reservation on screen, an e-mail. The e-mail address provided by you will be used to send the confirmatory e-mail. It is advised that you print the confirmatory e-mail and present same to the hotel at time of check-in.

In the event of your reserved room not being available, or not being vacated by a previous guest, the host hotel will: either upgrade your reservation at their own hotel or - reserve a room (and pay the difference in the room tariff, if any) and arrange transportation to another equivalent hotel for the duration of your reservation or until your original reservation can be fulfilled and supplied.



LEGAL DISCLAIMER

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website. Whilst every effort is made to ensure delivery of accommodation booked, the Hotel reserves the right to offer alternate accommodation should this be required in which case any price difference will be refunded or become payable upon deman. Once a Reservation is made you agree to all the terms and conditions applicable including those changes that have arisen and not yet published on this website.